Details + Objectives

What you will learn

• Learn quality management and leadership: the philosophies and foundations of quality, its leadership principles and techniques, and proven communication skills.

• Develop the quality management system (QMS): its design and documentation, standards and guidelines, quality training and auditing, and the cost of quality (COQ).

• Design of products, processes, and services: classification of characteristics, verification and validation, and reliability and maintainability.

• Learn critical skills required to implement effective product and process control, including acceptance sampling, material control, metrology, and measurement system analysis.

• Master the quantitative tools and techniques that drive continuous improvement, from lean and corrective action to kaizen and Six Sigma.

• Understand how to summarize data, draw statistical conclusions, analyze distributions, test hypotheses, perform capability studies, and design and execute experiments.

• Be fluent in risk management: its oversight, assessment, control, auditing, and testing.

How you will benefit

• Preparation for an internationally recognized credential, American Society for Quality certification

• Certified Quality Engineers (CQE) earn an average of almost $10,000 more than those who are not certified

How the course is taught

• Self-paced, online course

• 6 Months to complete

• Open enrollment, begin anytime

• 65 course hours