Reading Assignment

Introduction

What Do HR Managers Do All Day?

The Basics of SPHR Certification

The Content of the Certification Exam

Review and Reflect

Reading Assignment

Introduction

Training and Needs Assessment

Managing Third-Party Contracts

Communication Challenges

Accurate Documentation

Employee Learning and Motivation

Diversity and Ethics

Management and Technology

Analysis and Organizational Structures

Environmental Scanning, Budgeting, and Attitude Assessment

Risk Management

Review and Reflect

Reading Assignment

Introduction

The Rewards and Challenges of Working in HR

Planning, Mission, Vision, and Values

The Strategic Planning Process

Evaluating Your Organization's Strengths and Weaknesses

Identifying a Corporate Strategy

Implementing and Evaluating a Strategic Plan

Developing Strategic Relationships

Mergers, Acquisitions, and Divestitures

Corporate Governance and HR Metrics

Review and Reflect

Reading Assignment

Introduction

Employment Laws and the HR Manager

Training Supervisors and Managers in Employment Law

Understanding and Applying the Uniform Guidelines

The EEOC and Affirmative Action

Review and Reflect

Reading Assignment

Introduction

Job Analysis

Job Analysis (Continued)

Job Descriptions

Job Design

Recruiting and Hiring Employees

Employee Selection

Pre-Employment Tests

Replacement Charts and Succession Planning

Review and Reflect

Reading Assignment

Introduction

Talent Management

Performance Management

The Performance Appraisal Process

Creating Effective Training Sessions

Meeting the Changing Needs of Your Employees

Human Resources Metrics

The Role of the Senior Human Resources Professional

Review and Reflect

Reading Assignment

Introduction

Rewarding Employees

Compensating Employees

Executive Compensation Packages

Benefits

Communicating Benefits

The Role of the Senior HR Professional

Review and Reflect

Reading Assignment

Introduction

Labor Legislation

Employee Relations

Employee Productivity

Diversity

Disputes and Arbitration

Labor Relations and Unions

The Role of the Senior HR Professional

Review and Reflect

Reading Assignment

Introduction

Risk Management Process

Managing Workplace Privacy

Occupational Injury and Illness Prevention Programs

The Role of the Senior HR Professional

Review and Reflect

Reading Assignment

Employee Rights and Discipline

Employee Rights and Discipline

Whistleblowing

Employee Privacy Rights

Off-duty Conduct

Body Art, Grooming, and Attire

Real World Disciplinary Processes

Terminations

The Role of the Senior Human Resources Professional

Review and Reflect

Reading Assignment

Introduction

Why Work in Another Country?

Analyzing Your International Environment Using PEST

Managing an International Environment

Selecting Employees for International Assignment

Why Expats Fail

International Compensation

Expat Performance Appraisals (EPA)

The International Labor Environment

Review and Reflect

Reading Assignment

Introduction

Fundamental Principles of a HPWS

Shared Information and Trust

Learning and Knowledge Development

Linking Performance and Rewards

Designing High-Performance Work Systems (HPWS)

Leadership Roles and Management Processes

Strategic Alignment

Implementing the HPWS

Review and Reflect

Reading Assignment

Introduction

HR Certification Institute (HRCI)

The SPHR Exam

The SPHR Body of Knowledge Areas

What to Expect on the SPHR Exam

Getting Ready for the SPHR Exam

Recertification

Review and Reflect

Introduction and Overview

Importance of Financial Statements

The Balance Sheet

The Income Statement

Statement of Cash Flows

Financial Ratios

Conclusion

Introduction and Overview

Marketing Goals

The Marketing Plan

The Marketing Mix

The Marketing Budget

Marketing Implementation

Technology and Marketing

Summary

Introduction and Overview

Definitions and Business Models

Categories of Strategies

Strategic Planning Models

Creating Strategic Alternatives

Implementation

Conclusion

Introduction

Sources of Law

Agency and Employment Law

Torts Law

Sales and Products Liability

Intellectual Property

Ethics

Summary

Introduction and Overview

What is a Contract?

Elements of a Contract

Duties and Obligations

What is the Deal?

Legal Representation

Good Faith and Conclusion

Introduction

Methods of Accounting

Income and Expenses

Depreciation

Property Dispositions

Types of Entities and Tax Returns

Summary

Introduction and Overview

The Culture of an Organization

Types of Culture

Organizational Change

The Human Side of Change and Resistance

Summary

Introduction

Steps in Negotiating

Tools in Negotiating

Types of Negotiations

Personality Types

Preparing for Negotiations

BATNA and Summary

Introduction and Overview

Definitions

Questions for Discussion

Benchmarking

Resources

Understanding the Process

Conclusion

Introduction and Overview

What Is a Leader?

Sources of Power in Leadership

Leadership Theories

Transformational Leaders

Decision Making and Empowerment

Accountability

Summary

Modern Project Management

Project Management Context

Project Management Life Cycle

Successful Project Managers

Project Management Methodology

Project Management Processes and Practices

Introduction and Overview

Strategy Management

Human Resource Management

Technology Management

Production and Operations Management

Sales and Marketing Management

Financial Management

Risk Management

Summary