Janet Underwood is a seasoned professional with more than 20 years of experience as a senior technical writer. Janet started her career as an English teacher. She then went on to work as an editor and writer for several internationally known trade publications before marrying her love of technology with her passion for writing to become a technical writer. Janet has developed technical documentation for major corporations in the computer, information technology, telecommunications, financial, medical industries, U.S. government agencies, and public utilities organizations. She has also written several books used as textbooks for college technical writing courses and has been an adjunct professor. Lynn Atkinson earned a B.A. in English from the University of Texas at Arlington (UTA) in 1993 and an M.A. in English with an emphasis in rhetoric in 1996. A published writer and editor, including contributions to college textbooks, she considers her greatest accomplishment educating thousands of students at UTA, DeVry, Tarrant County College, Southeast Career Institute, and Everest College. She has also been nominated for and awarded "Outstanding Teacher" at several of these institutions. Lynn has developed or co-developed several writing curriculums, won writing contests and conducted over 10,000 hours of tutoring.