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 Name |  Fees | |
|---|---|---|
| Certified Administrative Professional (Voucher Included) | $ 1988.25 | Register Now |
What you will learn Effective organizational communication The fundamentals of administrative roles including human resources, financial responsibilities, and event and project management How to write for business and the Internet Essential workplace skills Prepare for the IAAP Certified Administrative Professional exam How you will benefit Develop a high level of understanding of the Certified Administrative Professional (CAP) body of knowledge Set yourself up for success in an administrative career by learning relevant real-world skills Gain the knowledge necessary to pass the CAP exam You will receive IAAP Membership and a study guide upon qualification for the CAP exam How the course is taught Self-paced, online course 6 Months to complete Open enrollment, begin anytime 90 course hoursDetails + Objectives
Organizational Communication (Part 1)
Communication Essentials
Interacting With Stakeholders
Teams
Quiz
Organizational Communication (Part 2)
Networking
Interpersonal Interactions
Public Speaking
International Business
Organizational Structure and Systems
Legal Issues/Ethics
Quiz
Business Writing and Document Production
Business Writing
Using Personal Computer Software Applications
Publishing Web Documents, Hard-Copy Documents, and Meeting Minutes
Quiz
Technology and Information Distribution
Information in Organizations
Researching, Gathering, Compiling, and Analyzing Data and Information
Networks for Information Distribution and Maintaining, Backing-up, and Storing Data
Quiz
Office and Records Management
Office and Records Management (Introduction)
The Basics of Creating Functioning and Productive Workspaces
Obtaining and Managing Resources for Your Office and Working in a Virtual Office
Quiz
Event and Project Management
Event and Travel Management: Coordinating Virtual Meetings
Project Management, Time Management, and Negotiations
Quiz
Human Resources
Human Resources Functions, Duties, and Processes
Employee Files and Records and Employee Training
Recruitment, Staffing, and Hiring Practices
Diversity, Onboarding/Offboarding, and Human Resource Law
Quiz
Financial Functions
Organizational Finance: Budgeting, Financial Statements, and Financial Transactions
Banking Process and the Bank Statement Reconciliation Process
Basic Statistical Analysis
Financially Accounting for Charitable Activities
Quiz
Workplace Behaviors
Goal Setting and Creativity
Problem Solving and Decision Making
Time Management and Stress Management
Quiz
Becoming an Administrative Assistant and Advancing Your Career
Job Duties, Responsibilities, and Personal Characteristics of Administrative Assistants
Administrative Assistant Position Options
Becoming an Administrative Assistant, Making a Career Change, and Career Advancement
Quiz
