Name | Fees | |
---|---|---|
Certified Quality Improvement Associate (CQIA) | $ 1243.25 | Register Now |
What you will learn
The history of Quality management
How Quality benefits people and organizations
The tools that can help solve problems and improve processes
How you will benefit
Introdutroduction to quality concepts
Preparation for the American Society for Quality (ASQ) Certified Quality Improvement Associate certification exam
How the course is taught
Self-paced, online course
6 Months to complete
Open enrollment, begin anytime
25 course hours
Welcome
Introduction: A Jumpstart into Quality
Pre-Test
Quality Concepts
Terms, concepts, and principles
Benefits of quality
Quality philosophies
Team Basics
Team organization
Roles and responsibilities
Team formation and group dynamics
Continuous Improvement Techniques
Continuous improvement
Process improvement
Quality improvement tools
Customer-Supplier Relations
Internal and external customers and suppliers
Customer satisfaction
Supplier management
Post-Test